On this site you can find frequently asked questions and our answers about topics as Technologies, Branches, Products etc. If you have any question, please do not hesitate to click here and send us an E-Mail.
  1. Do you have redy-made Systems?
  2. What's the price for a System?
  3. Do you have Vacuum Systems with different tensions?
  4. How qualified have our staff to be to handle your systems?
  5. Up to now we have no Idea how we can optimice our production process. Can you help us with that?
  6. Do you also appear as prime contractor or do I have to buy every single machine?
  7. Which service do you offer?

1. Do you have ready-made Systems?

The large number our systems are unique and specially constructed to meet the wishes of our customers. With big differences for example in size and weight of the transported products, it is not appropriate to standardise the systems. Nevertheless we have several years of experiences in developing and construction and with that we can realise a rationalisation of our work.

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2. What’s the price for a system?

With the single construction according to the wishes of our customer we have no lump sum for our systems. From some hundred or thousand EURO for a simple conveyer up to some millions for a complete production line. Parameters are for example the size, additional machinery, grade of automation, weight of the transported products, transport speed and acceleration and the precision of the positioning.

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3. Do you have vacuum handling systems also with different tension?

For the European market 220 voltage are standard. Additional we offer 110V and for some small devices 12V/24V tension for drive via battery (e.i. lift truck)

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4. How qualified have our staff to be, to handle your systems?

Also the answer to this question depends on the grade of automation of the system. Generally it is adequate to work with one or two instructed employees. Especially for small devices, a short instruction is sufficient. Above all it is important to point out the special danger of automation systems, powered conveyer belts, hanging loads etc. (crash-helmet, safety boots, not walk below hanging loads etc.). For systems we offer special training for your employees on demand.

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5. Up to now, we have no idea how we can optimise our production process. Can you help us with that?

One cause for the success of our systems is the thorough conception and the insertion in the production process of your company. It is very important to take a view on every step of handling and processing and if required to submit changes. Process optimisation as consulting products – detached from our products – are currently not part of our program.

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6. Do you also appear as prime contractor or do I have to buy every single machine?

You do not of course have to buy every part of your production line simply. If the larger part comes from HELO TEC, we are able to act as prime contractor. If larger machine tools delivered from other manufacturer, we can take the project management. We discuss the exact procedure with our customer and the other supplier in a project meeting.

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7. Which service do you offer?

On the one side you will find our products to be modern in technique and high in reliability, through high product quality. On the other hand our service package is for perfect function, high availability and the use of our conveying equipment over several years. On the service side, here are some of our offers:

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HELo TEC
Automation GmbH & Co.KG Oberer Westring 32
D - 33142 Büren
Germany

Tel.: +49 (29 51) 93 38-3
Fax: +49 (29 51) 93 38-53 info@helo-tec.com